WHAT IS YOUR RETURN POLICY?
We offer a DOA on Arrival by 5pm that day only,All fish Must be QT on arrvail away from other fish,if added into a tank with other fish the doa return is void.
please on arrvail get the tempture off water up to at least 22oc an add fish staight away,do not add your tanks water as this causes more stress to your fish.
if you need any guide line on doing this ps contact us poir to getting your fish.
we may ask for photos , sample of water and return of fish at our cost.
HOW LONG WILL IT TAKE TO GET MY ORDER?
livestock orders will be posted out on a 1 day and /or next day by 1pm postage service.
product will be 2-4 days postage service.
DO YOU SHIP INTERNATIONALLY?
yes we ship fish and product right around the world.
WHAT ARE THE PAYMENT OPTIONS?
you can pay by card over the phone,card via site,square/stripe,in person via store,bank transfer.
HOW DO YOU SAVE MY DATA?
we only save your details on our files and is not visble to any one else bar us,card details are never saved,you have the right not to have your details saved on our files.